Matinee Support

We're here to help. Matinee is operated by Functional Development LLC.

Contact us

Email us and we'll get back to you, usually within a few business days:

When you write, it helps to include your device (iPhone, Apple TV, Fire TV), the email you sign in with, and a short description of the issue.

Manage or cancel Matinee+ — subscriptions are billed by the App Store or Google Play. Manage or cancel anytime in your App Store / Google Play account settings; cancellation takes effect at the end of the billing period.
Restore a purchase — open the app's Profile screen and choose Restore Purchases, signed in with the same store account you bought with.
Trouble signing in — make sure you're using the same method (Apple, Google, or email) you signed up with. Email us if you're locked out.
Where to watch a title — Matinee links you to streaming apps; watching requires your own subscriptions or rentals with those services.
Delete your account & data — from the in-app Profile screen, or at our account deletion page.